1. Controller and contact
Marsany Bus is the controller of personal data processed through marsanybus.com. Contact: Marsany Bus, La Rivierestraat 24, 1222 ER Hilversum, The Netherlands, info@marsanybus.com. KvK: 12345678. VAT: BTW123456789.
2. Personal data we process
Depending on how you use the website, we may process contact details, billing and delivery details, order and payment status, correspondence, technical information such as IP address and browser data, and cookie preferences.
3. Why we use data and our legal bases
We use data to process and deliver orders, provide customer support, prevent fraud and secure the website, comply with legal obligations, and improve the website where permitted. The legal bases are performance of a contract, compliance with legal obligations, legitimate interests where appropriate, and consent where required.
4. Sharing data
We share data only with service providers needed to operate the store and fulfil orders, such as payment, hosting, shipping, and technical service providers, or where required by law. They may process data only on our instructions where they act as processors.
5. Retention
We keep personal data only for as long as necessary for the purpose collected, including applicable legal, accounting, tax, and dispute-resolution requirements. We then delete or anonymise it where appropriate.
6. Cookies
We use necessary cookies to operate the website and shopping cart. Where non-essential cookies or analytics are used, they should be managed through the applicable consent mechanism. You can also manage cookies in your browser settings.
7. Your rights
Subject to the GDPR, you may request access, correction, erasure, restriction, objection, and data portability. Where processing is based on consent, you may withdraw consent at any time. To exercise a right, email info@marsanybus.com. You may also lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
8. Changes
We may update this policy when our processing or legal obligations change. The current version is published on this page.
Last updated: 24 August 2026.